Terms & Conditions

Effective Date: November 1, 2024

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Next Level Education, LLC (“Next Level Education,” “we,” “our,” or “us”). By accessing, using, or subscribing to our services, including but not limited to online courses, webinars, materials, and other offerings (collectively, the “Services”), you agree to be bound by these Terms. If you do not agree, you must cease using our Services immediately.
1. Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. You also agree to comply with all applicable local, state, and federal laws and regulations. Any additional terms and conditions provided by Next Level Education in specific areas of the Services are incorporated by reference into these Terms.
2. Eligibility
Our Services are intended for individuals aged 18 and over. By using our Services, you confirm that you meet this age requirement. If you are accessing or using our Services on behalf of a company, organization, or another entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Modifications to Terms
Next Level Education reserves the right to modify or revise these Terms at any time. Changes will be effective immediately upon posting to our website. You are responsible for regularly reviewing these Terms. Continued use of the Services after modifications are made will constitute your acknowledgment and acceptance of the changes.
4. Access and License
• License Grant: Subject to these Terms, Next Level Education grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal or professional development purposes only. You may not sublicense, transfer, or sell access to the Services or any related materials.
• Subscription: Certain Services, such as subscription-based courses or educational materials, require a paid subscription. Subscriptions are non-transferable and may not be shared with any third party. Subscription fees are paid one year in advance and will automatically renew at the end of the subscription term unless canceled prior to renewal, in accordance with Section 6.
5. Payment and Auto-Renewal
• Payment Terms: All payments are due at the time of registration for the Services unless otherwise stated. Subscription fees are billed annually in advance, and you will be notified of your renewal before the renewal date.
• Auto-Renewal: Your subscription will automatically renew for the same period (e.g., one year) unless you cancel before the renewal date. You authorize Next Level Education to charge your payment method for the renewal fee. If payment is not successfully processed, we may suspend or terminate your access to the Services.
• Cancellation: To cancel auto-renewal, you must provide notice of cancellation at least 5 days prior to the renewal date. No refunds will be issued after access to any online content has been granted.
6. Restrictions on Use
You agree not to:
• Use the Services for any unlawful or prohibited purposes.
• Impersonate any individual or entity or misrepresent your affiliation with any entity.
• Post or transmit any false, misleading, or inaccurate content.
• Upload, post, or transmit any malicious code, viruses, or any software that may damage or interfere with the proper function of the Services.
• Attempt to gain unauthorized access to the Services, systems, or networks.
7. Submission of Content
If you submit any content to our platform, including but not limited to questions, reviews, comments, or suggestions, you grant Next Level Education a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.
8. Third-Party Sources
Our Services may contain links to third-party websites or integrate third-party tools or services. These third-party sources are provided for your convenience only, and Next Level Education does not control or endorse them. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access third-party links at your own risk.
9. Intellectual Property and Ownership
• Content Ownership: All materials, content, and intellectual property provided through the Services, including but not limited to course materials, videos, audio, graphics, logos, and software, are the exclusive property of Next Level Education or its licensors. You may not use any of the content without prior written consent.
• Trademarks: Next Level Education’s trademarks, logos, and any other proprietary markings are the property of Next Level Education. You are not granted any right or license to use them.
10. Required Technology
You are responsible for ensuring you have the necessary technology to access and use the Services. This includes a stable internet connection, compatible device, browser, and any software required to view and interact with our content. Next Level Education is not responsible for any technical difficulties you experience due to inadequate technology.
11. Termination
Next Level Education reserves the right to terminate or suspend your access to the Services, without notice, for conduct that we believe violates these Terms or is harmful to other users, Next Level Education, or third parties. In the event of such termination, no refund will be provided.
12. Disclaimer of Warranties
The Services and all content provided by Next Level Education are provided “as is” and “as available,” without any warranties, express or implied. Next Level Education makes no warranties or representations regarding the accuracy, completeness, or reliability of any content provided. You agree that your use of the Services is at your own risk.
13. Limitation of Liability
To the fullest extent permitted by law, Next Level Education, its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services, even if we have been advised of the possibility of such damages. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.
14. Grievance Procedures
If you have any complaints, concerns, or disputes regarding the Services, you agree to first contact Next Level Education at [email protected] to seek a resolution before pursuing any legal action. We will make reasonable efforts to address your concerns promptly.
15. Waiver of Jury Trial and Class Action Claims
You agree to resolve any disputes through binding arbitration rather than court, and you waive any right to a jury trial or to participate in a class action lawsuit. Arbitration will be conducted in accordance with the rules of the American Arbitration Association and will take place in Franklin, TN.
16. Non-Waiver by Next Level Education
Any failure by Next Level Education to enforce any provision of these Terms shall not be deemed a waiver of future enforcement of that or any other provision.
17. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Tennessee, without regard to its conflict of law principles.
19. Contact Information
For questions or concerns regarding these Terms, please contact us at: [email protected]