Refund Policy

Next Level Education offers a transparent and student-friendly refund policy as follows:

1. Full Refund Eligibility:
Students are eligible for a full refund if they cancel their enrollment at least 7 days before the course start date.
2. Partial Refund Eligibility:
Students who cancel their enrollment less than 7 days before the course start date but before the course begins are eligible for a 50% refund.
o Once the course has started, no refunds will be issued.
3. Course Cancellation:
If Next Level Education cancels a course, students will receive a full refund, regardless of the cancellation date.
4. Procedure to Request a Refund:
To request a refund, students must submit a written request via email to [email protected], including their full name, course name, and reason for cancellation. Refund requests will be processed within 14 business days of receipt.
5. Non-Refundable Fees:
Administrative fees and material costs are non-refundable.
6. Credit Banking:
If a student is unable to attend a course after enrolling, they may choose to credit their payment towards a future course instead of requesting a refund. This option must be requested in writing.
By enrolling in our courses, students agree to the terms and conditions of this refund policy.